Privacy Policy

Company information: and the website
Our business address, the postal address is 41, Rue Ruy 41, 4400 Flemalle, Belgium.

We are registered at the Chamber of Commerce under number BE 0473.523.118. Our VAT number is BE 0473.523.118.

All of the data that you share with us will be treated strictly confidentially. is responsible for handling the personal information of its Members, and commits itself to respect the law of December 8, 1992 regarding the protection of privacy and the handling of personal data, and all regulations with regard to these matters. The following categories of personal data may be processed by contact information (name, first name, physical address, email address, mobile telephone number in case of an order), all data regarding orders and returns, and IP address. The bank details with regard to the payment of the orders are collected and handled exclusively by our service provider STRIPE (these personal data are treated in accordance with the privacy policy of Stripe, which is available on its website). itself has no access to your bank account number or credit card number (however, may handle these data in the case of a refund). Personal data may also be handled by for the following purposes: the management of members' accounts, the management of customers' orders, the management of any returns and related refunds, the sending of promotional emails that relate to current and future sales and statistical analyses regarding the use of the website by its members in order to improve the navigation and user experience. Under the law of December 8, 1992, each member has the right to access his/her personal data and to change them. Each member may always oppose the use of his/her personal data for marketing purposes, free of charge and without having to provide any explanation, by clicking the link at the bottom of the invitation emails that are sent to him/her or via the section "My Profile" on the homepage. Only the employees of and of its logistics partners shall use the personal data of the members and customers, for the sole purpose of delivering and billing the ordered products and services, contacting the members or customers in the case of problems, communicating in a personal way with the members and customers, or offering a personalized website that takes into account the interests and preferences of the members or customers. does have the right, however, to communicate any general information concerning its customers to third parties insofar as this general information does not contain personal data. Likewise, may transfer or sell its complete member database to third parties, provided it informs its members in advance. In such a case, each member can object to this via the page "Contact".

When you visit our website, our web server will automatically recognize your IP address. For each visit, we store:

  • The domain names of other websites that you have consulted to reach our site;
  • All information regarding the pages on our site that you have visited.

We will use this information exclusively in order to be able to:

  • Improve the content and functionality of our website;
  • ¬†Measure the number of visits to our website. This information shall not be passed on to other organizations for commercial purposes.

Information on the use of cookies
Our website uses cookies. A cookie is a small data or text file that is saved on your own computer. Information regarding your visit to a website is stored in this file. Cookies can be placed by as well as other parties. Various types of cookies can be used.

What do we use cookies for?
Cookies are important to ensure efficient and easy surfing and shopping at Our cookies enable you to log in quickly, for instance, without having to reenter your user name and password every time. They also ensure you do not have to fill out certain information during checkouts, such as your billing and shipping address. In addition, we also use Google Analytics to continuously improve our website's usability and performance. The cookies that are used for this purpose are not individually linked to a user or pc. Most browsers can be set in such a way that cookies will not be accepted or that you are notified as soon as you receive a cookie. Important: Disallowing cookies can restrict the use of our website and services. When we transfer data to our contract parties, these parties have to contractually guarantee a secure connection through which the data are exchanged.

Online purchases
Before you can place an order on, you must create a user account. This is free and without purchase obligation. We store your data in a secure database and save information including your name, address, telephone number, email address, delivery and payment information, so that you don't have to fill them out again with every order. There is also information that you must give us with every order.

These data are used exclusively to:

  • Streamline the order process;
  • Be able to inform you of the status of your order;
  • Ensure the swift handling of your payment and shipment of your order.¬†

By registering with you also give us permission to store your data and keep you informed at all times about our activities and special offers, such as new sales, new features on the website, offers and promotions, and marketing initiatives. If you no longer wish to receive our newsletter you can unsubscribe by changing your preferences in your account or by clicking the unsubscribe link at the bottom of a newsletter.

Privacy policy changes
This privacy policy can be altered or adapted at any time. If changes are made, they shall be published on this page.

If you have any questions about our privacy policy or the use of cookies, feel free to contact us via the "Contact" page.